Return of Non-Defective Goods
Apart from goods returned in
accordance with the limited warranty terms and conditions, no returns
will be accepted more than 30 days after the invoice issuance date or
without prior authorization given by IVF HS. The returned package must
be in a closed up and sealed condition as shipped, furthermore all
returns are subject to a 20% restocking fee. Please send returned
packages to the following address: IVF Herbal Support, 16 Goddard,
Irvine CA 92618 USA.
All refunds will be issued in U.S currency, same as the transaction was originally paid.
Any
additional bank charges and conversion fees of local currency to U.S
dollar, which were applied by the client's bank, would not be under IVF
Herbal Support Responsibility.
Refund process time: Most refund
requests will be processed within 72 hours and transmitted to the Credit
Card International Center, however it may take additional time to
display on the client's credit card statement in accordance with the
local bank credit policy. For that reason we can not assess the total
time required since the refund processing started until it displays on
the client's statement.
The above time limit applies to any day of
the year, except during local holidays in the U.S.A and in the client
country of residence.